Refund policy

Return & Refund Policy

1. No returns or exchanges and non-refundable:

All sales are final and are non-refundable as they are stocked in limited quantities to meet customer's orders. All booster packs, boxes and TCG products that are opened on livestream are considered used which renders them non-refundable and therefore cannot be returned. This includes all trading card game products, including giveaways and lucky dips, that are listed on the website. Due to the nature of TCG pack openings, every card inside each pack is different and exchanges cannot be requested. 

2. Pokemon & other TCG Livestream Pack Openings.   

If you purchase any TCG products from OriginBreaksTCG, they will be opened on one of our weekly livestreams. We have chosen this method of sale for our TCG products to create a community and atmosphere while engaging with our customers.

3. Return & Refund Policy Agreement:

Please review our return & refund policy before purchasing from OriginBreaksTCG. Once an order has been finalized, you acknowledge and agree to abide by the terms of our return & refund policy. 

Thank you for taking the time to read our return & refund policy. We will always strive to do our best to always keep our customers happy and ensure every experience with us is an enjoyable one.

If you have any questions or concerns regarding your purchase or our refund policy, please contact us via email.