Shipping
Shipping
To ensure efficient order processing and to help manage our time effectively, all orders placed throughout the week are processed on Sunday nights. This allows us to consolidate orders, which are then shipped in bulk on Monday afternoons.
Shipping Costs and Times
Shipping across Australia: A flat rate of $12.50 applies to all orders.
Delivery times may vary depending on your location and can be affected by factors such as public holidays, weather conditions, or other delays outside of our control. Once shipping is paid for the week, customers can use the discount code 'SKIP' at checkout to bypass additional shipping charges for any subsequent orders placed within the same week.
Estimated Delivery Times by Region
VIC: 3-4 business days
NSW/ACT: 1-2 business days
QLD: 4-6 business days
NT/WA: Up to 11 business days
TAS: 4-6 business days
SA: 4-6 business days
Tracking Your Order
All orders are shipped via Australia Post and include tracking. Please allow up to 24 hours after your order has been dispatched for the tracking information to be updated. If you haven’t received your tracking details after this time, feel free to contact our support team.
Important Notes Public Holidays and Peak Periods:
Delivery times may be extended during public holidays, peak shopping periods (e.g., Christmas), or due to unforeseen circumstances. We appreciate your patience during these times.
Address Accuracy:
Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages:
While we take every precaution to ensure your order arrives safely, we are not liable for packages lost or damaged during transit. However, we will assist you in filing a claim with Australia Post if necessary.
Order Changes or Cancellations:
Once an order has been processed and shipped, changes or cancellations cannot be made. Please double-check your order before finalizing your purchase. If you have any questions or concerns about your order, please don’t hesitate to reach out to our support team at originbreaks98@gmail.com. We’re here to help!